|Name||3-Pairs - Softop® Extra-Wide WOOL Rich - HJ190/3PK - Large (UK 11-13)|
|Pack size (Pairs)||3-Pair Pack|
|Features & Benefits||Extra Wide Socks, Non Elastic Top - Softop®|
|HJ Hall Collection||Softop|
|Composition||70% Merino Wool, 30% Polyamide|
|Manufacturer||HJ Hall Socks|
Delivery, Returns & Exchanges
We do not despatch outside of these areas.
Orders placed before 12 noon will usually be despatched by the end of the next working day. Orders placed from 12 noon on Friday – Sunday will be despatched by Tuesday latest (if no bank holidays affect these dates). Standard delivery normally takes 3-5 working days.
All delivery timescales are subject to delays caused by seasonal or busy periods, weather and other unforeseen circumstances, though we will do everything we can to get your order to you on time.
If your order was over £50 it will be despatched on a tracked delivery. To find your delivery information click here - tracking service, input the number you have been emailed and you will be quoted a time to expect your parcel.
The packaging we choose to use is simple. We do not box and wrap the socks as this just adds to waste that has to be thrown away.
Exchange & Returns
The following refers to orders placed directly with HJ Hall via our website (HJ.co.uk or Softopsocks.co.uk) or over the telephone. If you purchased your socks from another retailer, please speak to them directly about refunds and returns. We cannot replace or refund socks that were bought from another retailer.
We hope that you are completely happy with your new socks, however, if you aren't, there's no need to worry. Exchanging or returning your order is quick and easy and you have 28 days to do this in.
All online customers have a statutory right to cancel their order at any time up to 14 days after receipt of the goods. HJ Socks have extended this so you can return your products within 28 days.
All goods returned must be in a new unused condition together with all tags and label intact and in a suitable condition to be resold. Please note for hygiene reasons socks are not refundable IF WORN under any circumstances unless a fault is found. NB. If items are found to be faulty after they have been worn, please ensure they are washed before returning.
There is no need to call or email before you return the item. Fill out the exchange and returns form and include with the goods to be returned. All returns or exchanges must be packaged securely and sent back to the shipping address given on your original order. Please ensure that you request a certificate of postage (free of charge from the post office) when sending your goods back to us. We are unable to accept returns in person at our registered office. Please return via post/carrier only.
HJ Socks does not offer a free returns service. However, if there has been an error on our part or the item returned is faulty, your postage will be refunded.
Please note that credits can take up to 10 days to be processed after return of goods.
If you require an exchange on a like for like product simply fill in the exchange and returns form and tell us which item you are returning along with the details of the new item you would like. Then send the form and your item(s) back to us in their original condition within 28 days. Once we have received the parcel we will send your new item to you.
Why Softop Socks?
Who is 'Softop Socks'?
Softop Socks is an Official HJ Hall website, dedicated to Softop Socks, the original and best non-elastic, 'soft top' socks.
You can shop in confidence that you're dealing directly with HJ Hall Socks, and we will ensure you get the best experience and the guarantee of quality.
HJ Hall have been making socks since 1882. Now part of the Pantherella International Group, based in Leicester in the heart of the UK, the company's commitment to making the best socks for a range of purposes is still the main focus. Buying directly from HJ Hall on the Softopsocks.co.uk website means you can be sure you'll get the best service and access to the full range of HJ Hall's Softop Socks collection.
Why Softop Socks?
- Original & Best
- Suitable for diabetics
- Range of yarns, including cotton, wool and viscose derived from bamboo
- Available in multipacks for even better value
- Patented non-elastic top design
- Comfortable if worn all day
- Quality yarns
- Extra-wide available with an additional 10% more room in the foot & leg
- The only socks endorsed by the Institute of Chiropodists and Podiatrists
Following extensive assessment by our materials specialist, plus examining feedback and comment from users, the Institute of Chiropodists and Podiatrists are happy to recommend these socks as quality products from a dependable and responsible company.
About The Institute of Chiropodists and Podiatrists (IOCP)
The Institute of Chiropodists and Podiatrists (IOCP) is a professional body that serves practitioners throughout the whole of the profession of podiatry and podiatric medicine.
Its members include chiropodists, podiatrists and podiatric surgeons, within the NHS and/or private practice. Being granted the Institute certificate of membership is proof that such practitioners undertake to adhere to a strict code of ethics and the highest standards of professional conduct. Members and their clients are protected by what is recognised as the UK podiatry’s most wide-ranging professional indemnity insurance and an exemplary range of academic support.
The Institute is a democratic organisation with the election of officers both local and national being decided annually by its members. All members therefore play an active role in their own affairs. The Institute believes a self-governing body should follow an independent line for the progress and well-being of both the profession and the public it serves.